Connecting data between different systems using API’s or system level connections is an integral part of any digital transformation. Businesses can create a digital mesh using a variety of hand-picked systems rather than finding a one-size-fits-all solution.
Using integration capabilities like API’s, many disparate systems can be combined to create a best-in-breed ecosystem to better serve any particular business function. Here are three reasons that your company should be leveraging data integrations through SpiceCSM:
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Data integration is facilitated using mechanisms like API’s because it is crucial to be accurate and accountable. API’s are, in simple terms, programmable connections between a host and client system that define what data can be transmitted from the host system, and what to do with said data in the client system.